Prishnaa Jewellery Buy-Back Policy
1. Fine Gold Jewellery Buy-Back Policy
We are proud to offer a 100% cashback on solid gold and natural diamond jewellery purchases
from Prishnaa within India. Our Lifetime Exchange & Buy Back policy ensures that you can
always return your jewellery for its full value. Here are the details:
- 100% Value Buy-Back: You will receive 100% of the purchase value as
store credit in your Prishnaa account.
- Claim Process: To initiate the buy-back process, please contact us. We
will provide clear instructions on how to return the jewellery.
- Shipping: You will need to self-ship the product to our registered
address.
- Quality Check: After a Quality Check (QC), the buy-back value will be
loaded as store credit in your Prishnaa account.
- Store Credit Validity: The store credit will remain valid for 365
days and can be used for any purchase with us.
- Exclusions: If the product is altered or damaged beyond normal wear
and tear, it may not be eligible for buy-back.
2. Gold Vermeil Jewellery Buy-Back Policy
Our Gold Vermeil jewellery, made with sterling silver and a thick layer of gold, comes with a
lifetime buy-back guarantee. Here are the details:
- Within 6 Months: If you return your Gold Vermeil jewellery within the
first 6 months, you will receive 50% of the original amount as store credit for your
next purchase.
- Within 6 to 12 Months: If you return your Gold Vermeil jewellery within
6 to 12 months, you will receive 35% of the original amount as store credit.
- After 12 Months: If you return your Gold Vermeil jewellery after 12
months, you will receive 25% of the original amount as store credit.
- Condition of Jewellery: The jewellery must be in good condition to be
eligible for the buy-back program. Normal wear and tear is acceptable, but excessive
damage may void the buy-back offer.
- Claim Process: To initiate the buy-back process, please contact us. We
will provide clear instructions on how to return the jewellery.
- Payment: Payment for the buy-back will be made promptly after the
jewellery is received and inspected.
- Exclusions: Jewellery that has been altered or damaged beyond normal
wear and tear is excluded from the buy-back program.
- Transparency: We clearly explain the terms and conditions of the
buy-back program to customers.
By offering these lifetime buy-back policies for Gold Vermeil and Fine Gold jewellery,
Prishnaa provides customers with added value and peace of mind, knowing they can sell their
jewellery back to us if they no longer wish to keep it.
